Getting started with the Tree SMART app
Getting started with assets and their tasks
Adding assets and ensuring they are positioned correctly
Add and move assets in the office based Tree SMART system
Update an inspection with new information when needed.
Run a report to view the activity on your assets in a set time frame.
Attach PDFs and other files to individual assets
Use report actions to do more with your report results
Rise service requests on multiple assets at once, using the KaarbonTech Tree SMART office system
Running service request reports in Tree SMART
Use reports to view the current state of your assets
Use filters to interrogate the data more closely.
Create and use Work Packages to manage your reactive work.
Using GPS to navigate the map in the Tree SMART app.
Download your cyclical work from the map
Download a work package that has been assigned to you
Learn to interpret asset status icons in the Tree SMART app
Master the basic controls of the main map screen.
The features and benefits of using the software.
The tools available in the home page banner.
Download and install the apps from your Tree SMART Website.
How to log in to your Tree SMART app
Downloading work via the map.
Download a package of specific tasks assigned to you.
Add trees and groups to the Tree SMART app during your surveys.
Record the condition and any defects of trees in the Tree SMART app.
Move an asset to the correct location on the map in the app.
Archiving preserves the historical information of assets that no longer exist.
Learn how to safely and securely delete assets in the Tree SMART App.
Take photos during an inspection to show the condition of assets
Learn how to easily upload your work to the Tree SMART App
Release your current work list ready to download another.
Release your active work list before downloading another.
Learn how to restart your Samsung tablet if you are experiencing issues.
Ensure your KaarbonTech SIM is properly configured for a 4G connection.
New permissions required in all apps may prevent the maps from showing.
Move an asset to the correct location on the map in the office system.
Mark an old asset as Archived within the office system.
When an asset is no longer needed, you can delete it from the system permanently.
Find information easily with TreeSMART's filters.
Control visible elements of the main map screen.
Create, view, and manage work for operatives.
Create a package of work for surveyors or contractors.
Allocate the work to your operatives.
Discover the current status of all work in a single work package.
Learn about managing large numbers of assets in work packages.
Use report results for a variety of purposes.
Run a report to discover the last known state of trees and groups.
See a quick overview of your inspectors' work rate for a given time period.
Create a PDF Tree report that you can share with stakeholders and contractors.
Print the tree report, or save it as a PDF to share with stakeholders.
Add an asset to Tree SMART using the Website.
Find out how to export all current asset information from the system.
Import assets from your other GIS applications via a Shape file.
Raise Service requests to arrange other works on assets.
Get tips for locating customer service requests quickly and easily.
Mark outstanding service requests as Fulfilled or Abandoned once complete or no longer needed.
Am I able to download my work area at a different location, such as at the office?
Uploading your work during the day.
Is an internet connection required for me to work?
Why do some trees and groups show an X?
What does the ToDo / All / Off toggle in the app do?
What are clusters, and what is their purpose?
The Ordnance Survey map layers used in the KaarbonTech systems.
Why is it telling me i am 50 metres outside my work area?
Discover the distinction between inspecting and surveying in the KaarbonTech system.
Reset the map in the Tree SMART apps
